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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lee Easter

June 15, 2026

5  out of  5
rating by Lee Easter
"Josh Pinckney was very helpful in reviewing my auto insurance with me."
We responded:
"Thanks, Lee! We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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J Vit

June 11, 2026

5  out of  5
rating by J Vit
"Josh was incredibly helpful and patient with getting auto insurance setup. He provided useful information and I felt that he truly had our best interest in mind during the entire process. Would absolutely recommend working with this office!"
We responded:
"Thank you for your kind review of Josh and the Brandy Whiteside State Farm Agency. I'm so glad to hear about your great experience with us and we're ready to assist next time you need us. "
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Franceli Espino

June 10, 2026

5  out of  5
rating by Franceli Espino
"State farm is amazing there are always there to help me out! Special thanks to Josh for getting me the best deal that there was for me."
We responded:
"Thank you for the 5-star review! I'm so glad you feel supported—my team at Brandy Whiteside State Farm Agency is proud to provide fast, friendly insurance help whenever you need it. Thank you for recognizing Josh—I'm so glad he was able to help you secure the best deal. We truly appreciate your trust and can’t wait to help you again. Special thanks to Josh for helping you get the best deal. We appreciate you! "
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Austin Chadwick

June 8, 2026

5  out of  5
rating by Austin Chadwick
"Brandy and her team have always been so helpful, courteous, effective, and understanding. I don't reach out often, but when I do I'm always happy and today especially has been a weight of dread lifted from my shoulders! JOSH is the best! I've been in weeks of turmoil and stress over vehicular issues and repairs, and I was scared to call insurance in case it wasn't in my coverage, but Josh alleviated every worry, informed me of my coverage and the likelihood of what I could look forward to. Truly a godsend, give this man a raise! I'll be conferring with him for more in the future!"
We responded:
"Thank you for the awesome review, Austin! I agree with you, Josh is the best, I'm lucky to have him on my team. I'm so glad he could be helpful when you needed it most, clearly explaining your auto insurance coverage and what to expect with the claims process. We know dealing with car issues can be stressful—so hearing that a weight was lifted from your shoulders means everything to us. We’re here for you!"
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Keith Cordova

June 3, 2026

5  out of  5
rating by Keith Cordova
"I love working with Brandy and her team. They always have what’s important to me as their priority and will help with finding the best solution even if it’s not with them. They are very helpful and have a lot of experience that they pull from to be able to help."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brandy Whiteside’s Team! We truly appreciate your kind words and work hard to bring solutions to our customers each and every day. "
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diene zingapan

June 1, 2026

5  out of  5
rating by diene zingapan
"I appreciate Jenny Leigh's help in setting up our vehicle insurance. She was incredibly patient while explaining my options and ensured that both my husband and I have the appropriate coverage. We truly value her help in securing our policy. Thank you."
We responded:
"Thanks for the great review, Diene! I'm so glad to hear Jenny was able to help you set up your vehicle insurance and ensure you both had the appropriate coverage. She really shines as an educator when it comes to insurance. We truly appreciate your trust and support! "
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Cloe scull

May 27, 2026

5  out of  5
rating by Cloe scull
"I very happily switched to State Farm after my talk with Josh, he was not only incredibly helpful and knowledgeable but a delight to talk to as well! I highly recommend not only State Farm but this branch in particular for all things insurance!"
We responded:
"Thanks for the 5-star review, Cloe! I'm happy to hear Josh was helpful to you and knowledgeable as you switched to State Farm. We pride ourselves on educating our customers and providing better coverage and better prices. I truly appreciate your recommendation of Brandy Whiteside State Farm Agency for all your insurance needs!"
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Jesse Gilliam

May 27, 2026

5  out of  5
rating by Jesse Gilliam
"Brandy Whiteside with Statefarm is the best. She's friendly, helpful, and responds quickly when I have a question. I highly recommend her."
We responded:
"Thanks so much for your review, Jesse! I appreciate your kind words. It means a lot to us and we strive to provide excellent service, friendly support, fast responses, and helpful guidance to all our customers. Thanks again for your recommendation and your trust in me and my team!"
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Susan Ellis

May 21, 2026

5  out of  5
rating by Susan Ellis
"Josh Pinckney assisted me today by discontinuing my umbrella policy, and reworking my rental and auto policies. I will have better coverage and save money each month. I’m a happy camper! I love Brandy Whiteside’s office. They are always friendly and willing to help."
We responded:
"Thanks so much for the 5-star review, Susan! I'm thrilled to hear Josh helped you rework your rental and auto coverage so you can get better protection and save money each month. I truly appreciate your kind words about all of us on the Brandy Whiteside’ team—our team is here to make things easy and help whenever you need it. 😊"
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McLaren Vaughn

May 19, 2026

5  out of  5
rating by McLaren Vaughn
"Josh Pinckney Was incredibly helpful helping set up our daughter as a new driver on our insurance. We were able to save money by updating some older policies and streamlining our account."
We responded:
"Thank you so much for the fantastic 5-star review! I'm so happy to hear that Josh was so helpful in setting up your new teen driver and was able to find additional savings by updating and streamlining your insurance policies. We truly appreciate you choosing Brandy Whiteside State Farm Agency in Austin, TX! "
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Justin Stewart

May 11, 2026

5  out of  5
rating by Justin Stewart
"Great service and communication I spoke with Josh Pinckney he was very helpful and helped me with what i needed in a timely matter."
We responded:
"Thank you, Justin, for the wonderful 5-star review! I'm so glad to hear that Josh provided great service, and that he was able to help you so quickly. Your feedback means a lot to our team—thanks for choosing us for your insurance needs! "
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Michelle Lapeyre

May 4, 2026

5  out of  5
rating by Michelle Lapeyre
"Josh was incredibly helpful! He is so kind, patient, and knowledgeable. He took the time to explain auto insurance in a way that actually made sense and shared a lot of information I didn’t know before. He also helped me get renter’s insurance set up, which made the whole process even more convenient. I’m switching from AAA to State Farm, and I’m honestly so glad I did. They offer a lot more coverage options without all the extra fees and hidden charges. Overall, it was a smooth, easy, and genuinely great experience. Highly recommend working with Josh!"
We responded:
"Thank you for the amazing review, Michelle! It is truly the goal of our team to exceed expectations when it comes to all insurance needs, and I'm thrilled to hear that Josh was able to walk you through auto insurance in a clear, helpful way and that you felt confident moving forward. We truly appreciate your trust in choosing State Farm for your renters insurance too—especially when switching from AAA—and we’re glad you found more coverage options without the extra fees or hidden charges. Thanks again for recommending Josh and our team at Brandy Whiteside State Farm Agency. We’re here for you anytime you need support!"
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Imelda Trevino

April 30, 2026

5  out of  5
rating by Imelda Trevino
"I had a great experience with Josh for my car insurance. He was quick to respond, very helpful, and made the whole process easy to understand. Highly recommend!"
We responded:
"Thanks so much for the 5-star review, Imelda! We really appreciate your kind words, and I'm thrilled to hear Josh was quick to respond and made your car insurance process easy to understand. At the Brandy Whiteside State Farm Agency, it's our goal to provide high quality insurance services-we're always here to help! "
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Molly Means

April 23, 2026

5  out of  5
rating by Molly Means
"Josh at Brandy's office helped me get a personal price plan that really worked for me! I wouldn't trust anyone else with my auto or homeowner's insurance. Life insurance especially can feel overwhelming, but Josh was able to explain it in a way that made me feel informed & taken care of."
We responded:
"Thanks so much for the 5-star review, Molly! I’m thrilled to hear about your great experience with Josh and the Brandy Whiteside Agency. It means a lot that Josh was so educational and made you feel confident about your coverage and options. We truly appreciate your trust and look forward to helping again soon!"
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Judy Ulery

April 10, 2026

5  out of  5
rating by Judy Ulery
"randy and team at the Brandy Whiteside State Farm office in South Austin are simply THE BEST!! I love how Brandy takes the time to educate me on our Personal Price Plan and the nuances of our Home and Auto bundle. She’s also been fabulous with our young adult children, teaching them what to look for with renters insurance and new driver coverage. We’ve been neighbors in Austin for years, and it’s a relief to have an agent who specializes in life insurance checkups and local hail protection. Thank you, Brandy and team, for always looking out for our family!"
We responded:
"Thank you for the review, Judy, I appreciate your kind words. Education is truly my passion and I love passing that on to the young drivers. It’s a pleasure to serve you and your family!"
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deborah loewe

April 8, 2026

5  out of  5
rating by deborah loewe
"I have used Brandy for years for home and auto , when our daughters started driving Nationwide was crazy expensive, my agent didn't even want to tell me what it was! Brandy got us a great rate for our teen drivers! We have also insured our motorhome with her, State Farm is very competitive with rates, we learned this from someone who bought our old bus. SO, for Rv , Motorhome insurance give her a call. She is also very knowledgeable in the areas of home insurance, and what coverages you will need if there are storms, floods, etc. thanks Brandy for always being there to protect my family!"
We responded:
"Thank you so much for your trust and support over the years, Deborah. It means a lot to me, and my State Farm team, to help protect your family with the right home, auto, and RV insurance. We know how important it is to have the right coverage at a competitive price, especially with young teen drivers. We truly appreciate your recommendation and being your local insurance agency in South Austin. We are always here to help with your insurance needs, for every stage of life."
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JOSE FERNANDEZ

March 13, 2026

5  out of  5
rating by JOSE FERNANDEZ
"She’s the absolute best in the insurance industry, very caring, professional and knowledgeable. Quick responding is an understatement!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience. Providing caring, professional, and knowledgeable service with quick responses is our top priority. Your feedback motivates us to continue delivering the best in the insurance industry. We truly appreciate your support!"
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Richard Collins

March 11, 2026

5  out of  5
rating by Richard Collins
"Brandy Whiteside Insurance Agency is my insurance agent and her customer support is wonderful! You can call her office and there is always someone to answer your questions. Brandy is also the most affordable insurance."
We responded:
"Thank you for the great review, Richard! We truly appreciate you trusting Brandy Whiteside Insurance Agency with your coverage. Our team works hard to help our Austin, Tx neighbors understand their insurance options so they can choose the right protection for their needs. We’re glad you had a great experience with our office and were also here to help with questions about auto, home, life and other insurance coverage."
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Lisa Marie Bustos

March 5, 2026

5  out of  5
rating by Lisa Marie Bustos
"Brandy and her team helped our Austin-based small business acquire a fidelity bond for our 401k plan. As a local business owner, I found her extremely helpful and prompt in her responses, providing a competitive commercial insurance quote quickly. If you are an entrepreneur in South Austin or the Travis County area looking for a State Farm business specialist, I highly recommend her services. I’ll definitely be referring my professional network to the Brandy Whiteside Agency!"
We responded:
"Lisa, it was a pleasure helping your Austin small business with that fidelity bond! We love supporting our local entrepreneurs with their commercial insurance needs. Thanks for trusting the Brandy Whiteside State Farm team!"
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Jesse Gilliam

January 29, 2026

5  out of  5
rating by Jesse Gilliam
"Brandy Whiteside and her team are great! They help me with my insurance needs, they are friendly, honest, and professional and I highly recommend them."
We responded:
"Thank you for the fantastic review, Jesse! We are so happy to hear about your wonderful experience with us and it means a lot to us that you would share it here. We really appreciate your support and love helping neighbors in Austin and beyond. "
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Tedd Tran

December 17, 2025

5  out of  5
rating by Tedd Tran
"First time I’ve ever signed up with State Farm as my insurance and I have to tell you it’s the best experience I have ever had. Taylor Dean, who is my agent is very professional and on point with everything. She is very knowledgeable about the industry and she’s about the nicest person I’ve worked with. I’ve been with many other insurance companies and State Farm and Taylor and this agency is by far the most comprehensive that I’ve ever worked with."
We responded:
"Thank you so much for the kind review! We pride ourselves on education and great customer service experiences. I’m so grateful to have Taylor on my team, she cares and goes the extra mile. Looking forward to helping you for many years to come."
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Jeff Ulery

December 17, 2025

5  out of  5
rating by Jeff Ulery
"Brandy and team are simply THE BEST!! I love how Brandy takes the time to educate me on the differences in our policies. She's also been fabulous with our young adult children and helping teach them what to look for when shopping for insurance. Thank you Brandy and team for always looking out for our family!!"
We responded:
"Thank you so much for your kind words! Education is our passion and we try to make it simple, for the experienced and the newbies. It’s a pleasure to serve you and your family. I’d love to have more customers just like you. 😍"
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julie froidcoeur

November 19, 2025

5  out of  5
rating by julie froidcoeur
"I've had a truly excellent experience with Brandy Whitside's team at State Farm. Taylor has been especially helpful and knowledgeable with all of my coverages. From the beginning, their team has been responsive, knowledgeable, and incredibly helpful. They took the time to explain my coverage options in detail and made sure I had a policy that fit my specific needs and budget. When I had to file a claim, the process was smooth and efficient. I was kept updated every step of the way, and my claim was resolved quickly and fairly. It's clear they genuinely care about their clients and go the extra mile to provide peace of mind. I highly recommend Brandy Whiteside to anyone looking for reliable coverage and top notch customer service. It's rare to find an insurance company you can truly trust and this is one of them."
We responded:
"Thank you so much for your kind words, Julie! My team and I absolutely take pride in our service to customers, embodying that Good Neighbor spirit. I appreciate you!"
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firstnamesundayvonne1992 rachel

October 30, 2025

5  out of  5
rating by firstnamesundayvonne1992 rachel
"My experience was wonderful!"
We responded:
"Thank you for the review! 5 stars means a lot to us as a small business, and we appreciate it! Looking forward to continuing to serve you a great customer experience, for many years to come. "
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Keyur Upadhyay

July 15, 2025

5  out of  5
rating by Keyur Upadhyay
"It is always so smooth and easy to do business with Brandy whiteside statefarm insurance. I always got best service for my auto and renters insurance. They always try to give best quote which saves money of isured. Recently, i got upfront call from their team member Taylor Dean, and she was able to offer same coverages i had with other insurer but still save 22% on yearly bill. I would highly recommend Brandy Whiteside for Statefarm Insurance"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Taylor and our team could make things simple and save you money-22% is a big win! We truly appreciate you choosing Brandy Whiteside State Farm for your insurance needs, and we’re always here to help whenever you need us. Your recommendation means the world to us!"